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For groups & DSOs
One consistent front desk, across every location.
Front-desk quality shouldn't depend on which office picked up. Wilma gives every location the same always-on receptionist, routes each caller to the right schedule, and reports across the whole group.
The groups & dsos front-desk problem
Inconsistent front desks
Service quality varies office to office, and staffing turnover resets it constantly. Patients notice.
Scaling means more hiring
Every new location is another front desk to staff, train, and cover. Growth gets expensive at the phone.
No single source of truth
Call outcomes, bookings, and recall live in silos per office, making group-level visibility hard.
1
front desk standard, no matter how many locations
How Wilma helps multi-location groups and DSOs
- One always-on receptionist standard across every location
- Per-location call routing to the right schedule and providers
- Native Dentrix Ascend for cloud, multi-location scheduling
- Centralized analytics across the whole group
- Scales to new offices without adding front-desk headcount
- Single sign-on, BAA, and SOC 2 reporting for the enterprise
Standardize the patient's first impression across every office — overnight, without hiring.
Works with your stack
Wilma syncs natively with Dentrix and Dentrix Ascend, plus the other systems dental teams run — so every booking, note, and insurance detail lands in your PMS with no double entry.