shipped
Recall automation for hygiene
Wilma now reaches out to lapsed hygiene patients on a configurable cadence — warm, personal, in English or Spanish. Reschedules land back in your PMS automatically.
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Changelog
What's new.
Every meaningful change to Wilma, in plain language.
improved
Deeper Dentrix & Dentrix Ascend sync
Faster, more reliable two-way write-back for Dentrix and Dentrix Ascend — appointments, notes, and recall status now post in under a second. Curve Hero and Denticon connectors got the same upgrade.
improved
Real-time insurance estimates
Eligibility, remaining benefits, deductibles, and frequency limits now resolve in under 2 seconds on 92% of calls. Estimates are texted to the patient inline.
in beta
Wilma 2.0 voice — warmer, faster
A new voice model with sub-300ms response latency and a more natural prosody. Available on the Practice plan as an opt-in until June. Tell us what you think.
shipped
Office-manager dashboard
Daily summary email, weekly retention report, per-provider call analytics, and a one-click handoff queue for any call Wilma flagged for review.
fixed
Same-day emergency triage
Edge case where Wilma would suggest the next-day opening before checking for a same-day emergency slot. Now resolved — Wilma always checks today first for triage cases.
shipped
SOC 2 Type II — annual report renewed
Annual audit complete, zero exceptions. Reach our security team for the latest report under NDA.
shipped
Payment collection on the call
Wilma can now collect deposits, copays, or balances during the call via card-on-file, with the receipt texted to the patient and posted to your PMS.